Buying skincare online can be a nerve-racking experience. What if it doesn’t work? What if it makes you break out? What about the company’s policies on animal-testing? There are so many questions that loom large – but don’t fret, because Raw Sugar won’t do any of those things. Instead, we’ll answer all your pressing questions – and be totally open about the answers.
We’ve been asked plenty of things in the time we’ve been around, and we definitely notice that there are certain questions that pop up time and time again – the things our customers seem to be really interested in. Well, here they are, all in one place, all answered, all honest. Let’s take it away.
Is your glycerin derived from animal fat or plant-based? And if animal, what animal?
You’ll be pleased to learn that NO, our glycerin is not derived from animal fat – we use a plant-based vegetable glycerin in our products. Raw Sugar is cruelty-free and proud of it.
Is Raw Sugar vegan?
Yes! All our products are vegan except for one – our Raw Sugar Facial Polish as it contains honey. That said, we have plenty of customers who lead vegan lifestyles and love Raw Sugar!
Are your products gluten free?
Yup! They sure are. You won’t find any traces of gluten in our products.
What exactly does the ingredient listed as ‘fragrance’ contain?
Good question. Our proprietary fragrances are made from a combination of naturally-derived essential oils along with synthetic ingredients, without the use of any nasty toxins such as: Parabens, Phthalates or Sulfates.
Are Raw Sugar products hypoallergenic?
Hmmm, as with any tricky skin concerns – we recommend having a discussion with your physician on what products are safe to use on your skin. We do not make any claims about our products being hypoallergenic.
Do you ship worldwide?
Not yet – but we’re working on it! We really want you to have some #rawlovin wherever you are in the world, so we are currently in discussions with several retailers internationally and will be announcing more information about this in the near future. Watch this space.
Can I purchase Raw Sugar in any shops?
Yes! Raw Sugar is available at Target – just look for the bamboo tops and white bottles in the skincare aisle.