Cookie Policy

Raw Sugar, LLC and its subsidiaries and affiliates (collectively, “Raw Sugar,” “we,” or “us”), understand that your privacy is important to you and are committed to being transparent about the technologies we use. This Cookie Policy as of August 2, 2022 explains our use of “cookies” and other tracking technologies, including, but not limited to, web beacons, pixels, clear gifs, and other similar technologies (collectively, “Cookies and Other Tracking Technologies”) that may be stored on and accessed from your device and are employed on our websites, applications, or other online services (collectively, the “Online Services”).

This Cookie Policy is incorporated into, and forms an integral part of, the Raw Sugar Privacy Policy and Terms of Service. If you do not agree with this Cookie Policy, the Raw Sugar Privacy Policy, and Terms of Service, you should not use Raw Sugar’s online services.

What are Cookies and Other Online Tracking Technologies?


Cookies are small files that are downloaded to your device when you visit a website. The cookie then sends information back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Other types of tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our Online Services. Accordingly, Cookies and Other Tracking Technologies allow our Online Services to recognize your device and track your activities and preferences, thereby allowing you to navigate between pages efficiently and to generally improve the user experience. The information provided below about cookies also applies to the other tracking technologies referenced above (i.e., web beacons, pixels, clear gifs, and other similar technologies). You can find more information about cookies at: www.allaboutcookies.org 

Cookies are often categorized by function, such as:

 

Name

Description

Essential Cookies

These are cookies that are strictly necessary for the functioning of a website or for performing services that an individual user has requested. For instance, these cookies are necessary to allow us to operate our Online Services so you may access them as you have requested. These cookies let us recognize that you have created an account and have logged into that account to access the Online Services. They also include cookies that enable us to remember your previous actions within the same browsing session.

Analytical/Performance Cookies

These cookies collect information about how individuals use the Online Services (e.g., which webpages or other portions of the Online Services visitors go to most often). These cookies are used to improve how the Online Services function.

Functional Cookies

These cookies allow the Online Services to remember choices users make and to provide enhanced, personalized features.

Targeting/Advertising Cookies

These cookies are used to deliver advertisements relevant to a specific user of the Online Services. They remember that a user has visited a website and share this information with other organizations such as advertising vendors.


Cookies can also be categorized by how long they remain on your device and by who puts the cookie there. There are four broad categories of duration and placement cookies that we may us for the Online Services:

Name

Description

Persistent Cookies

Persistent cookies remain on your device until deleted manually or automatically.

Session Cookies

Session cookies remain on your device until you close your browser, at which time they are automatically deleted.

First-Party Cookies

These cookies are placed by the party operating the website or service. For example, any cookies we place on your computer from our Online Services are first-party cookies.

Third-Party Cookies

These cookies are placed on a website or service by a party that does not own or operate the website or service.

 


How do our Online Services use Cookies and Other Tracking Technologies?


We use Cookies and Other Tracking Technologies to identify you and your interests, to remember your preferences, to facilitate our marketing, and to track your use of our Online Services. We also use Cookies and Other Tracking Technologies to control access to certain content on our Online Services, protect the integrity and security of the Online Services, to process any requests that you make of us, and as otherwise set forth herein and in the Raw Sugar Privacy Policy. To administer our Online Services and for research purposes, the Company may, from time to time, contract with third-party service providers to track and analyze statistical usage and volume information from our Online Services. These third-party service providers use persistent cookies to help us improve the user experience, manage the content on our Online Services, and analyze how users navigate and utilize the Online Services. The Cookies and Other Tracking Technologies we use on the Online Services:

Google Ads and AnalyticsWe use the “Google Ads” online marketing service to display search advertisements and to track when a visitor has accessed our Online Services via a Google ad. If you click on a Google ad, Google stores a conversion tracking cookie on your device. These cookies expire after thirty (30) days. If you wish to prevent Google Ads conversion tracking, you can set your browser to block cookies from googleadservices.com. We also use “Google Analytics” to collect information about use of our Online Services. Google Analytics collects information such as how often users visit the Online Services, what pages they visit when they do so, and what other sites they used prior to coming to the Online Services. We use the information we get from Google Analytics only to improve our Online Services. Google Analytics collects only the IP address assigned to your device on the date you visit our Online Services rather than your name or other personal information. We do not combine the information collected using Google Analytics with other personal information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our Online Services, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Online Services is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to the Online Services by disabling cookies on your browser. Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) which are used along with cookies to compile aggregated statistics to analyze how our Online Services are used. You can find additional information on how to install a browser add-on to prevent your data from being used by Google Analytics at tools.google.com/dlpage/gaoptout.

Microsoft: We use Advertising Universal Event Tracking, which is an analytics service provided by Microsoft Corporation that connects data from the Microsoft Advertising network with actions performed on our Online Services. In the event your Internet-enabled devices are linked to a Microsoft account and the “Interest-based Advertising” settings have not been deactivated, Microsoft may generate reports on your usage behavior across your devices. For information on Microsoft’s data processing, please see its privacy policy and advertising opt-out program.

Facebook: We use Facebook marketing purposes. For more information on Facebook, please see their privacy policy.

Yotpo: We use Yotpo for analytical and marketing purposes. For more information on Yotpo, see its privacy policy.

Hotjar: We use Hotjar for analytical and performance purposes. For more information on Hotjar, see its privacy policy.

Wunderkind: We use Wunkderkind to power our pop-ups on site and personalize your experience when using our website. For information about Wunderkind, please visit its website privacy policy.



How Do We Use And Share Information?


The information and data we gather from our Cookies and Other Tracking Technologies will be used, retained, and shared in accordance with this Cookie Policy and the our Privacy Policy. Raw Sugar does not sell your personal information for profit. We do, however, transfer personal information to platforms (like Shopify, our marketing email platform, and fulfillment centers) for routine business activities, such as organizations to distribute our products, provide you with assistance, and operate our website's analytical tools and marketing features (e.g., cookie data).


Rejecting Cookies And Your Options


Browser Settings
. You can stop cookies from being downloaded on your device by selecting the appropriate settings on your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser's menu or by visiting www.allaboutcookies.org. Please note, however, that without cookies you may not be able to access or take full advantage of the Online Services. Most browsers allow users to use a “private mode” by which cookies are deleted after your website visit. Please read the help section of your browser to learn more about how to activate the “private mode.” You could still visit our Online Services if your browser is in “private mode”; however, the user experience may not be optimal, and some features may not work.  

  • Click here to learn more about the “Private Browsing” setting and managing cookie settings in Firefox.
  • Click here to learn more about “Incognito” and managing cookie settings in Chrome.
  • Click here to learn more about “InPrivate” and managing cookie settings in Internet Explorer.
  • Click here to learn more about “Private Browsing” and managing cookie settings in Safari.

If you want to remove previously stored cookies, you can manually delete the cookies at any time. However, this will not prevent the Online Services from placing further cookies on your device unless and until you adjust your browser setting as described above.

Do Not Sell My Personal Information: To prevent Raw Sugar from using certain Cookies and Other Online Tracking Technologies, please click on the “Do Not Sell My Personal Information” link on the footer of our website. For more information about “Do Not Sell” rights, please see our Privacy Policy

You can find more information about cookies, behavioral advertising, and online privacy at www.allaboutcookies.org. For some of our service providers that participate in the Digital Advertising Alliance (DAA), you can exercise your choice to opt-out of interest-based advertising at http://optout.aboutads.info. You may also opt-out of receiving interest-based ads from many third-party websites and applications through the Network Advertising Initiative’s (NAI) Opt Out Tool, which is available at http://www.networkadvertising.org/choices. Certain types of mobile devices have an identifier that provides organizations with the ability to serve targeted advertising directly to a specific mobile device, and you may (depending on the device) be able to limit advertising, reset the advertising identifier, and turn-off your device’s tracking features within your device’s settings. For more information see http://youradchoices.com/appchoices

 

Cookie Policy Updates


We reserve the right to amend this Cookie Policy at any time. We will notify you if this Cookie Policy is amended by updating the “Last Updated” section listed above. It is your responsibility to periodically review the Cookie Policy to determine whether any amendments have been made hereto. Your use of the Online Services and continued use of the Online Services after any amendments are made to this Cookie Policy, signifies your consent to this Cookie Policy and any amendments hereto. We may, in our sole discretion, provide you communications, including via email or text messages, about changes to our Cookie Policy; however, such communications do not abrogate or otherwise limit your responsibility to periodically review this Cookie Policy to determine whether any amendments have been made hereto.


Contact Us


If you have questions regarding this Cookie Policy or the handling of your personal information, please email us at hello@rawsugarliving.com. If you would like to request information from us, or would like to exercise your Data Subject Access Request, please submit your request here.