Privacy Policy

Raw Sugar, LLC (hereinafter referred to as the brand “Raw Sugar”) The site is located at https://rawsugarliving.com (or successor URL) (“Site”). Raw Sugar is committed to protecting the privacy rights of our Site users and we take your privacy seriously. This Privacy Policy describes the information that we collect from you through the Site, how we collect and maintain this information, what we do with it after we collect it, including how we may disclose it and your rights in relation to your personal information and how to contact us.

By using the Site, or by providing your information to us, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and our Terms and Conditions of Use (the “Terms”). 

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material or significant changes to this Privacy Policy, we will notify you here, by email if applicable, or by means of a notice on our Site. Your continued use of any of our Site will signify your acceptance of any changes to our Privacy Policy. 


PERSONAL INFORMATION WE MAY COLLECT
Registration or submission of your name and email address is not required to use the Site. If you elect to, you may submit to us your first name, last name, and email address in order to receive communications from us via email.  Personal Information means information that identifies, relates to, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or household, including identifiers such as a real name, alias, a device identification number, location data, an online identifier, commercial information (including products or services purchased), or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person, or as further defined in the California Consumer Privacy Act (“CCPA”).  

HOW YOUR PERSONAL INFORMATION IS COLLECTED
We collect limited Personal Information and certain other information automatically, including, but not limited to, your IP address and a determination of your location with the utilization of geolocation; the operating system you use to access the Site; the type of Internet browsers you use; information about the way you use the Site; information associated with your Internet service provider; the content you view and/or download, search terms you enter, features you use, cookies on our website, and the date and time of your visits to the Site. 

HOW AND WHY WE USE YOUR INFORMATION
We may use the information and/or Personal Information we collect from you to do things such as: 

Facilitate your use of the Site, 

Communicate with you about changes to the Site, our products, and which third-party retailers carry our products, 

Provide and maintain our services,

The Terms or this Privacy Policy, including any changes thereto, 

Analyze use of and improve our Site, 

Detect, prevent, and address technical issues,

Identify, detect, mitigate, and protect against misuses of our Site, 

Screen for potential fraud or other risks, including security breaches or other potentially prohibited or illegal activities, and

Offer products, promotions, and services that may be of interest to you, and

Enforce our Privacy Policy and Terms.


PROMOTIONAL COMMUNICATIONS AND DISCLOSURE OF INFORMATION
We may use your email address to send messages relating to our company or products or clean and healthy living and other related topics, from which you will have the ability to opt-out.

We will not share your Personal Information with others, except as indicated below.

  1. We may share Personal Information with service providers, such as data management providers, promotional managers, remarketers, or other similar partners performing services on our behalf. Third-party service providers with whom we share Personal Information will be required to use that Personal Information only as needed to provide the services they are providing to us and in a manner consistent with this Privacy Policy.
  2. We may need to disclose your Personal Information without your consent and without notice to you in response to legal process; to prevent fraud; to comply with legal or regulatory requirements; to enforce our Privacy Policy and/or Terms; to investigate claims of intellectual property infringement, to protect the rights, property or safety of our users, our employees, or others; or to investigate security breaches or otherwise cooperate with authorities pursuant to a legal matter.
  3. We may disclose your Personal Information in connection with a merger, acquisition, or liquidation of our company or sale of certain assets, to any third-party involved in such transactions, including those who may be located outside the United States, and in connection with business negotiations with respect to any such transactions.
  4. With your consent, we may use your Personal Information to: Provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information, and Customize advertising you might see on third-party websites.

You have the right to withdraw your consent at any time.

The categories of Personal Information mentioned above and otherwise herein have been collected and used by us in the past twelve (12) months for the business purpose(s) indicated in this Privacy Policy.


HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT
We will keep your personal information while you have an account with us or while we are providing [products AND/OR services] to you. Thereafter, we will keep your personal information for as long as is necessary:

  • To respond to any questions, complaints or claims made by you or on your behalf;
  • To show that we treated you fairly; or
  • To keep records required by law.

We will not retain your personal information for longer than necessary for the purposes set out in this policy.


THIRD-PARTY RETAILERS, OTHER THIRD-PARTY SITES, AND REFUNDS
Our products are only available for purchase through the third-party retailers as listed on our Site. They provide the various online e-commerce platforms that allow you to purchase our products. Your information and Personal Information are stored through such third-party retailers’ data storage, databases, and the general ecommerce applications. 

For additional information, you can review the applicable third-party retailers’ sites and applicable terms of service and privacy policies as noted (or at any subsequent URLs):

  • Target:

Website: https://www.target.com/b/raw-sugar/-/N-4yjaw
Terms: https://www.target.com/c/terms-conditions/-/N-4sr7l
Privacy Policy: https://www.target.com/c/target-privacy-policy/-/N-4sr7p
California Residents: https://www.target.com/c/california-residents-privacy-policy/-/N-m2wjt

  • Meijer

Website: https://www.meijer.com/
Terms: https://www.meijer.com/terms.html
Privacy Policy: https://www.meijer.com/privacy-policy.html

  • Walgreens

Website: https://www.walgreens.com/search/results.jsp?Ntt=Raw%20Sugar%20Living
Terms: https://www.walgreens.com/topic/help/generalhelp/termsofuse.jsp?foot=terms
Privacy Policy:  https://www.walgreens.com/topic/help/generalhelp/privacyandsecurity.jsp?foot=security

  • Harmon Face Values

Website: https://www.harmondiscount.com/search?query=raw+sugar+living&categoryId=2390
Terms: https://www.harmondiscount.com/terms-conditions
Privacy Policy: https://www.harmondiscount.com/privacy-policy

  • HEB

Website: https://www.heb.com/
Terms: https://www.heb.com/terms
Privacy Policy: https://www.heb.com/privacy

  • NEX

Website: https://www.mynavyexchange.com/
Privacy Policy: https://www.mynavyexchange.com/nex/privacy

These policies would apply to all data collected and processed by the applicable third-party retailer through which you make a purchase of our products. If there are additional third-party retailers other than those listed above, it is your responsibility to review the terms and privacy policies of same before providing any Personal Information or making a purchase.

The Site may also contain advertising or links to web sites operated by third parties or third-party e.g., blog posts or other content. The fact that our Site contains such links or content is not an endorsement or representation of our affiliation with that third party. By clicking on one of these links, you will leave the Site and will be subject to the terms and privacy policy of the linked website. 

Because we cannot control the activities of third parties (be they third-party retailers or otherwise), we cannot accept responsibility for any use of your information or Personal Information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as we do. If you visit a third-party website that is linked to our Site, you should consult that website’s terms and privacy policy before providing any Personal Information.

Retailers Refunds
Refunds or exchanges on Raw Sugar Products purchased through third-party retailers, will need to be handled directly through the applicable third-party retailer that the product was purchased from and pursuant to their specific terms and instructions.

MOBILE TERMS OF SERVICE
The Raw Sugar, LLC mobile message service (the "Service") is operated by Raw Sugar, LLC(“Raw Sugar, LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Raw Sugar, LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Raw Sugar, LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Raw Sugar, LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18772370794 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Raw Sugar, LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18772370794 or email hello@rawsugarliving.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

COOKIE POLICY
We respect your right to privacy. To see how we collect and use your personal information, please see our Cookie Policy.

 

MINORS
We do not knowingly or intentionally collect any information or Personal Information from anyone under the age of 18. If a parent or guardian becomes aware that his or her child has accessed the Site or provided us with information or Personal Information, he or she should contact us at hello@rawsugarliving.com. If we become aware that a child under 18 has accessed the Site or provided us with Personal Information, we will delete such Personal Information.

BUSINESS TRANSITIONS
In the event Raw Sugar goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, your information, including your Personal Information will, in most instances, be part of the assets transferred.

INTERNATIONAL DATA TRANSFERS
The Site is operated and maintained within the United States. If you are visiting the Site from outside of the United States, you should be aware that your data will be transferred to and processed under the laws of the United States, which may not have the same data protection laws as the country in which you are located. By visiting the Site, you consent to the processing and transfer of your data as set out in this Privacy Policy in the United States and subject to the laws of the United States. If you do not consent to having your information used in accordance with this Privacy Policy, you may not access the Site.

LIMITATION OF LIABILITY
YOU UNDERSTAND AND AGREE THAT ANY DISPUTE OVER PRIVACY IS SUBJECT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND THE SITE’S TERMS (INCLUDING ANY LIMITATIONS ON DAMAGES CONTAINED THEREIN).

YOUR RIGHTS
Raw Sugar aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed on what Personal Information, we hold about you and if you want it to be removed from our systems, please contact us.

You have the right:
Under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to exercise free of charge: Disclosure of Personal Information We Collect About You; Personal Information Sold or Used for a Business Purpose; Right to Deletion and Protection Against Discrimination.

To know what Personal Information we maintain about you (including what categories of Personal Information we have collected or sold about you; the categories of sources from which the Personal Information is collected by us; the business or commercial purpose for collecting or disclosing the Personal Information; the categories of third parties with whom we share your Personal Information; and the specific pieces of Personal Information we have collected about you),

To receive a free copy of your Personal Information within forty-five (45) days of your verifiable request in a structured, commonly used, and machine-readable or commonly used electronic format on request,

To update and modify Personal Information is incorrect or incomplete,

To object to our processing of your Personal Information, and

To request that we delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our services.

Please note that we may ask you to verify your identity before responding to such requests.

You will not be discriminated against in retaliation for exercising the above rights and rights under the CCPA.

How to Exercise Your Rights.

To contact us to exercise your rights under the CCPA: please submit your request here. 

You may also unsubscribe from any emails using the link provided in any such email. If you request that your account be deleted, we may still maintain historical information about things such as what communications you have received.

 California Civil Code Section 1798.83 entitles California customers to request information concerning whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. As stated in this Privacy Policy, Raw Sugar will not sell or share your Personal Information with third-party companies for their direct marketing purposes without your consent. California customers who wish to request further information about our compliance with this law may contact us by email at hello@rawsugarliving.com

DO NOT TRACK SIGNALS
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. 

CONTACT 
If you would like to communicate with us regarding privacy issues or have questions or comments about this Privacy Policy, please contact us at hello@rawsugarliving.com