Terms & Conditions
Website Terms and Conditions of Use
This website is operated by Raw Sugar, LLC. Throughout the site, the terms “we”, “us” and “our” "Raw Sugar" refer to Raw Sugar, LLC. Raw Sugar offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
- Right to Monitor. Website Owner reserves the right, but is not obligated, to monitor materials posted in any public area and shall have the right to remove any information deemed offensive by our staff. Notwithstanding the foregoing, you remain solely responsible for your use of any information contained on the site.
- Ownership, Copyrights, Trademarks, Licenses. Website Owner own and retain all proprietary rights to the website service, its trademarks and copyrights. Except for any information that is in the public domain, you are not authorized to reproduce, transmit or distribute the proprietary information of Website Owner. By posting information to Website Owner, you represent that you have the right to grant permission for use by Website Owner.
- No Warranties. Website Owner does not make any warranty, express, implied, limited, or other with respect to the services provided through the website. Specifically, Website Owner does not warrant that the service will always be available, be uninterrupted, be error free, meet your requirements, or that any defects in the services will be corrected.
- This Agreement or any dispute arising from this Agreement is governed by the laws of New York, without regard to provisions of conflicts of law.
You certify that you are at least 18 years of age and that your answers to the registration materials on Raw Sugar will be truthful. In accessing and using Raw Sugar, you understand and agree that basic information concerning you, given to Raw Sugar, will be published on the website for others to view along with your User ID. Your name, address and e-mail address are kept confidential, except where provided above.
ACCURACY, COMPLETENESS & TIMELINESS
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return according to our Refund Policy.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
ACCURACY OF BILLING & ACCOUNT
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Return Policy.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
USER COMMENTS, FEEDBACK & OTHER
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; AND LIMITATION OF LIABILITY
The Website has been designed to provide general information about Raw Sugar and its business and to offer the opportunity to purchase Raw Sugar products & receive regular newsletters and updates on Raw Sugar products. The information provided at the Website and Blog, Raw Thoughts, is not intended to provide medical advice. Users of the Website should be aware that no regulatory agency has deemed the products described herein to be effective or intended to diagnose, treat, cure, or prevent any disease. If there is any inconsistency between information provided on this website and any information provided with a Raw Sugar product, the latter should be taken as most correct.
LIMITATIONS OF LIABILITY
By using any services provided by Website Owner, you agree that in no event will Website Owner, its and their officers, employees, agents, affiliates, licensees, and web hosting services be liable for any direct or indirect, incidental, special or consequential damages as a result of your accessing the website and using any of the services available. Your sole remedy for any breach or default of this Agreement by [name of website] or Website Owner shall be a return of any fees paid to Website Owner for any services provided under this Agreement. You indemnify and agree to defend and hold harmless Website Owner, its and their officers, employees, agents, affiliates, licensees and web hosting services and third parties for any losses, costs, liabilities and expenses (including but not limited to court costs, legal fees, awards or settlements) relating to or arising out of your use of our website, including any breach by you of the Terms contained in this Agreement.
Raw Sugar makes no warranties or representation about any content or information on this website or in the newsletter, and to the extent permitted by law exclude (and where law does not permit an exclusion, limit to the extent permitted by law) all: warranties and representations about the currency, accuracy, suitability or reliability of any content or information on the website and newsletter; and liability for any direct, indirect and consequential costs, losses, damages and expenses incurred in any way (including but not limited to that arising from negligence), connected with any use or access to the website or any reliance on information contained on the website and newsletter. RAW SUGAR will not be held responsible for Content provided by third parties. RAW SUGAR is also not responsible for the reliability or continued availability of the telephone lines and/or equipment you use to access the website and newsletter. RAW SUGAR does not warrant that the website or newsletter are compatible with your computer equipment or that the website, the newsletter, or their servers are free of errors or viruses, worms etc. and RAW SUGAR is not liable for any damage you may suffer as a result of such destructive features. ANY ATTEMPT TO DELIBERATELY DAMAGE THE WEBSITE, THE NEWSLETTER OR THE INFORMATION ON THE WEBSITE OR IN THE NEWSLETTER, OR TO OTHERWISE UNDERMINE THE LEGITIMATE OPERATION OF ANY COMPETITIONS, MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, WHETHER SUCCESSFUL OR NOT, RAW SUGAR RESERVES THE RIGHT TO SEEK DAMAGES TO THE FULLEST EXTENT PERMITTED BY LAW.
You agree to indemnify, defend and hold harmless Raw Sugar, LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
DO NOT RELY ON WEBSITE
While Raw Sugar has undertaken to ensure the accuracy of the information accessed via the website and distributed via the newsletter, Raw Sugar does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the website or in the newsletter. Opinions, advice, statements, or other comments should not necessarily be relied upon and are not to be construed as professional advice from Website Owner. Website Owner does not guarantee the accuracy or completeness of any of the information provided and is not responsible for any loss resulting from your reliance on such information.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York, without regard to provisions of conflicts of law.
CHANGES TO TERMS & SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
NEWSLETTER SUBSCRIPTION OR RAW SUGAR REWARDS DISCOUNT
When you join Raw Sugar Rewards (by creating an account), or subscribe to the Raw Sugar Newsletter, you will receive a Discount Code for use on your first order (excluding shipping charges, in a single order). Your Code needs to be entered at the checkout. Code can only be used by the enrolled Raw Sugar Rewards customer of the registered email address. One use per registered customer only. Code is valid for 30 days from receiving this email and is not valid in conjunction with any other promotion.
Note: You can withdraw your consent to receive our newsletters for marketing purposes, including promotions, product information, blogs, etc. by unsubscribing at any time simply by clicking "unsubscribe" or "manage subscriptions" at the bottom our the electronic communication or Newsletter.
ENTRY INTO SWEEPSTAKES / COMPETITIONS
You will be given the opportunity to enter sweepstakes or competitions from time to time via the newsletter or on a social media platform, as well as the opportunity to take advantage of special offers. Each special offer is subject to terms and conditions which will be available to you via the newsletter, website or on social media at the time of viewing the offer. Any competition that is made available to subscribers or the public is governed by its own terms and conditions subject to law. The terms and conditions of sweepstakes and competitions are available to all prospective entrants and should be read in conjunction with this Agreement. The Raw Sugar Sweepstakes and Competition Terms and Conditions can be found here.
Raw Sugar provides a subscription service powered by reCharge. By subscribing to our service, you have confirmed that you accept our Terms of Service. Your membership will automatically renew on a recurring basis at which time your credit card will be charged automatically for the subscription products, including applicable shipping and handling fees until you cancel your membership. You may cancel your membership at any time by logging into your RAW SUGAR Account, selecting "Manage My Subscriptions", then clicking cancel next to the item. You can also manage your RAW SUGAR Skincare Subscriptions—SKIP, SWAP or CANCEL—at any time by logging into your RAW SUGAR Account, then selecting "Manage My Subscriptions". You are in the driver's seat.
Note: Discount codes are not eligible on subscription items.
LINKS TO THE WEBSITE
The website and the newsletter may contain links to other websites and may on occasion display content or information from other websites within frames on the website. Websites or pages to which the website or newsletter are linked are for information only and have not been reviewed by Raw Sugar. Raw Sugar has no responsibility for the content of the websites or pages linked or linking to the website or the newsletter.
EDITING AND DELETIONS
Raw Sugar reserves the right to review, edit, move, or delete any material provided for display or placed on the website or in newsletters, without notice.
By purchasing Raw Sugar products online or subscribing to the newsletter you are consenting to receive electronic communications from Raw Sugar regarding the newsletter and products, blogs, offers and services. You can withdraw your consent by unsubscribing at any time simply by click "unsubscribe" or "manage subscriptions" from the electronic communication. Note: excludes any order transactional correspondence.
The website and newsletter are the property of Raw Sugar. The website and the newsletter, including (but not limited to) text, content, software, video, music, sound, graphics, photographs, illustrations, artwork, photographs, names, logos, trademarks, and other material (Content) are protected by copyright, trademarks and/or other proprietary rights. The Content includes both content owned or controlled by Raw Sugar and content owned or controlled by third parties and licensed to Raw Sugar. All individual articles, reports, and other elements making up the website and the newsletter may be copyright works. You agree to abide by all applicable copyright laws and by all additional copyright notices or restrictions contained on the website and/or newsletter. Except for the purposes of viewing the website and newsletter, you must not copy, adapt, or distribute those materials unless you have first obtained our written consent to do so. You may not use any of Raw Sugar’s trademarks, trade names or brands without RAW SUGAR's prior express written consent and you acknowledge that you have no ownership rights in and to any of those names, brands, or marks. You agree to notify RAW SUGAR in writing promptly upon becoming aware of any unauthorized access to or use of the website or newsletter by any party or of any claim that the website, newsletter, or any of the contents of the website or newsletter infringes any copyright, trademark, or other contractual, statutory or common law rights of any party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
Raw Sugar has the right to terminate or suspend your subscription to the newsletter and your ability to access the website, for any or no reason, without notice and without liability.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Questions about the Terms of Service should be sent to email@example.com